
From the editor
A measured approach
By Geraint John
Frankley speaking
Consultants and change programmes
By Jim Frankley
Research digest
Risk management, communications, managing change, top business issues, supply base cuts
Opinion
Beware the boomerang
Outsourcing production to China for short-term profit could rebound on western firms
By Roel Bellens
Books
Saudi oil, marketing, finance, customer-centricity
How to…
Become an employer of choice
By Betsy Harrington
Briefing
Low-cost sourcing and the yuan revaluation
By Kevin Fitzgerald
Executive coach
Resisting centralisation; strategic planning
By Dick Russill
SPECIAL FOCUS - STRATEGIC RELATIONSHIPS
Performance measurement
Supplier metrics that matter
By Jonathan Hughes
To be serious about collaboration with strategic suppliers, you need performance measures that reflect the true value of the relationship
Customer attraction
Who’s the fairest
of them all?
By Carlos Cordon and Tom Vollmann
Being seen as an attractive customer by suppliers can pay handsome
dividends. But, as always, beauty is in the eye of the beholder
The
full text of this article is available
Public-private partnerships
Contact triumphs over contract
By Andy Davies
Public-private partnerships founded on trust and strong working relationships are superior to those ruled by contract, research suggests
Collaboration
The problem with win-win
By Andrew Cox
Why the notion of ‘win-win’ in collaborative long-term buyer-supplier relationships
is as misguided as it is overused
Professional services
Walking a tightrope
By Raju Patel
Board executives want procurement involved in consultancy, legal, marketing and banking services. But it’s a high-risk, high-stakes game
Post-merger integration
In search of the optimal formula
An interview with Patrick Le Laouenan
A year on from Sanofi-Synthélabo’s takeover of Aventis, the company’s CPO talks
about fusing two rather different purchasing functions
The full text of this article is available
Spend analysis
Data on demand
By Malcolm Wheatley
Instant visibility of high-quality spend data has long been a dream for procurement
leaders – and technology is at last making it a reality
The full text of this article is available
Best practice
Telling tales
By Mike Lewis and Elmer Bakker
Storytelling is integral to organisational life. But unless they are handled with care, influential stories can lead managers astray
The full text of this article is available